Your Partner Through The Digital Age
A clear and well-defined glossary to ensure the consistent and high-quality translation of key terms.
An algorithm is a set of instructions or rules provided to the computer system or software to solve or perform a given task.
An AI chatbot, or a conversational chatbot, is an intent-based computer program. It simulates human-like conversations with users via text messages on chat across website, mobile apps, social media channels and other messaging applications such as WhatsApp, Line etc.
Engagely AI Analytics automates analytical tasks with little or no human intervention and helps unlock predictive and prescriptive insights that drive quick wins and fast ROI
Engagely Agent Assist is a personal assistant of a customer support agent that helps the agent resolve customer queries efficiently in real-time. The agent assist (bot) gives an AI edge to agents by setting up/ guiding with next-appropriate-actions and intelligent recommendations in every conversation with the customer.
